Returns and Exchanges

 Returns / Refunds

NO REFUNDS!! 

Due to the nature of our business we do not except returns for a refund.

Once an order is submitted, it may not be canceled, exchanged, or refunded. Therefore, we encourage customers to review their order details carefully before submitting their order and ask questions. 

EXCHANGES -  exchanges are applicable  if bundles haven’t been worn & in its original wrapping. Within 7 days of delivery!

For wigs exchanges are applicable if the wig hasn’t been worn & the lace has not been cut. Within 7 days of delivery

Exchanges may occur if we sent the wrong item

If there is a problem with your order ex: we sent the wrong item, size , texture etc.

Please contact us BEFORE wearing the wig/bundles. So that we can exchange the item.

If you know your order is incorrect & proceed to wear the hair we cannot exchange or refunds. We cannot take back worn hair.

 Please contact us if you have questions BEFORE ordering with any questions you may have. @ EvalynRosellc@gmail.com